End-to-End Agentic AI data pipeline automation for a Global Logistics Leader

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Client Overview

The client is a leading US multinational recognized for revolutionizing overnight air delivery and setting new standards in speed and reliability. Over the years, it has evolved into a trusted provider of end-to-end transportation, e-commerce, and business solutions, serving millions of customers across the globe. Their operations span an extensive logistics network that integrates advanced air and ground shipping capabilities, ensuring seamless movement of goods across continents. Beyond fast delivery, the company supports businesses with supply chain management, cross-border trade facilitation, and tailored shipping solutions, making it a cornerstone of global commerce.

Taming Heterogeneous Data for Scalable Analytics

The legacy data infrastructure was brittle and fragmented. The existing architecture could not maintain data integrity across hundreds of data products, creating a significant drag on innovation.
01

Critical data was sequestered within disparate business units, creating isolated silos. This resulted in a heterogeneous data landscape with inconsistent schemas, complicating any unified data governance or cross-functional analysis.

02

Frequent, uncoordinated schema changes across source systems broke existing data contracts. This inconsistency introduced significant operational overhead, requiring constant manual intervention to maintain data pipeline efficiency and reliability.

03

The lack of a centralized data catalog and clear data lineage became a critical bottleneck. As the number of data products proliferated, this governance gap made it impossible to track data provenance, ensure quality, and manage dependencies, hindering further scaling efforts.

04

The existing data ingestion and transformation scripts were rigid and monolithically structured. This lack of modularity made even minor updates complex and risky, severely hampering the pace of new development and time-to-market for new data products.

Architecting an Intelligent Data Ecosystem with AI Agents

We architected a fundamental shift from a manual, siloed operation to an integrated, intelligent system. The solution established a new development paradigm where automation and governance are inherent, not afterthoughts. Following are the

Contract-First Development

Contract-First Development

Mandated API and data contracts as the initial step, enforced by AI agents to eliminate specification of drift and rework.

Shift-Left Data Governance

Shift-Left Data Governance

ntegrated validation and quality checks directly into the early development phases, catching issues of pre-production.

Persona-Driven Agentic Workflows

Persona-Driven Agentic Workflows

Deployed specialized AI agents that translate business logic from analysts into precise technical artifacts for engineers.

Schema-Centric Architecture

Schema-Centric Architecture

Built all pipelines and services around a dynamic, metadata-driven core to ensure interoperability and resilience to change.

Automated Artifact Generation

Automated Artifact Generation

Agentic AI handlers managed complex file formats and auto-generated all necessary DDL, DML, and pipeline code.

End-to-End Automation

End-to-End Automation

Streamlined the entire workflow from requirement intake to pipeline generation, ERD design, and final contract execution.

Transforming Data Silos: The Quantifiable Gain

200x Increase in Pipeline Throughput

The business can now develop and launch new data products and analytics features at a pace that was previously impossible, unlocking new revenue streams and operational capabilities.

180x Faster Shipment Data Processing

By automating the parsing of waybills and invoices, we slashed the data-to-insight lag. This provides near real-time visibility into the entire shipping network, enabling proactive management and superior customer tracking.

50% Reduction in Delivery Issue Resolution

AI agents that instantly analyze incidents and recommend fixes allow operations teams to resolve problems before they escalate. This directly translates to fewer delayed shipments, lower costs, and higher customer satisfaction.

40% Improvement in Contract Efficiency

Enforcing data contracts upfront eliminated misinterpretations and rework between teams. This streamlined development cycles, accelerated time-to-market for new data services, and reduced the operational cost of data errors.

About Indium

Indium is an Al-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology. We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative Al, Product Engineering, Intelligent Automation, Data & Al, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact.

With 5,000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology-driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an Al-first world.