Intelligent Systems That Can Reason and Adapt
Gen AI isn’t an afterthought—it’s built into how we design, test, and deliver. Experience AI-driven innovation woven into every layer of your digital transformation.
Gen AI is in Our Fabric, Not a Feature
Built on an ‘AI-first by design’ philosophy, Indium works across modern LLMs like GPT, Claude, Gemini, LLaMA, and Perplexity. Gen AI is at the core of live engineering workflows.
Since early 2019, we have been building AI and NLP capabilities through our proprietary accelerator, teX.ai. Tailored Generative AI services such as custom-built applications, LLM tuning, multimodal RAG, and agentic AI models are embedded throughout our client’s transformation journey.
Gen AI sits at the heart of our engineering workflows. Now we're able to generate prototypes in hours, write production-grade code, refactor legacy systems, fix defects, and optimize performance at scale. This helps us deliver smarter development, intelligent testing, and make AI-driven decisions based on real-world environments.
New to Gen AI?
- Our experts assess your data, cloud, and business ecosystem to ensure you're fully equipped for seamless Gen AI adoption. The goal here is to build a solid foundation.
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- You'll get a structured roadmap that ensures your Gen AI solutions deliver measurable ROI and scale efficiently for long-term impact.
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Gen AI-Powered Enterprise Engineering
Indium’s agentic architecture, The Lifter, is designed to modernize systems, migrate data, and automate testing.
Modernization
- Reverse-engineer legacy systems
- Map business logic clearly
- Guide modernization decisions
- Reduce risk and cost
Data
- Assess data readiness
- Migrate data platforms
- Build data products
- Improve data visibility
Test
- Auto-generate test cases
- Self-heal test scripts
- Improve test coverage
- Speed up releases
Solutions Across Industries
When clients face data overload, traceability gaps, or slow legacy systems, we make sure they get results like these.
| Industry | Impact Delivered for Clients |
|---|---|
| Technology | Our AI specialists reduced decision delays to deliver 70% faster processing and 96% effort efficiency. |
| Healthcare | Clients were able to reach up to 99.98% data accuracy with the automated data extraction model we set up. |
| Advisory Consulting | Document and RFP workflows were transformed through AI, so the client achieved 24× effort savings. |
| Manufacturing | Legacy systems were reverse-engineered by the team, and manual effort went down by 90%. |
| Software | AI-driven testing introduced by our engineers led to 30% faster coverage and 25% quicker defect resolution. |
Orchestrating Intelligence in Engineering Through Gen AI
How teams combine intelligent capabilities to shape workflows across design, build, test, and launch.
AI-Augmented Teams
AI primitives are embedded into development workflows by our engineering teams to speed up delivery while maintaining human judgment and control.
Agent-Augmented Delivery
AI engineers reinforce delivery workflows with intelligent agents to automate key engineering steps and reduce manual intervention across the lifecycle.
Autonomous Delivery
We orchestrate specialized agents across delivery stages for consistent software execution with minimal human involvement.
Why Settle?
Gen AI Isn’t an Add-On at Indium
750+ AI Specialists
We bring together architects, consultants, specialists, and engineers across continents to deliver enterprise-grade AI solutions based on your business needs.
Market Recognition
Indium is recognized by Information Services Group (ISG), Everest Group, and Zinnov Zones for its capabilities in Generative AI, Digital and Quality Engineering services.
Team of 5,000+ Engineers
Every one of the 5,000 engineers on our team is equipped with Gen AI skills. It’s part of their DNA, and it shows in how they support everything from product engineering to quality assurance.
Industry-Ready Solutions
Serving BFSI, healthcare, tech, manufacturing, and retail, our Gen AI solutions support 100+ customers across 7 global locations, with 40%+ five-year growth.
End-to-End Offerings
Indium provides Application Engineering, Quality Engineering, Advanced Analytics, and Gen AI services to deliver production-ready, high-value solutions.
Let’s Talk Gen AI Services
Where Innovation Meets Impact
Our Gen AI services—Gen AI readiness assessment, LLM fine-tuning, LLMOps, evaluation, guardrails, and AI agent development—cut across all our offerings by default
Gen AI-driven Business Solutions
Accelerated Delivery
AI-driven Operations
Gen AI-driven Business Solutions
Growth Backed by Data and Intelligence
Prompt Optimization as a Service
With millions of prompts under our belt, we know how to get the right responses from foundation LLMs using frameworks like DSPy and AdalFlow.
Gen AI Custom Application
Tailored Gen AI solutions using LlamaIndex, Hugging Face, CrewAI, and more to access the right foundation model and orchestration layer. We wrap all of this into a deployed, end-to-end solution, because the real value lies in the application layer.
Retrieval Augmented Generation
Infuse your proprietary data into foundational LLMs for better intelligence tailored to industries like BFSI, Healthcare, and more.
LLM Fine Tuning
We ensure foundational LLMs learn your business context using your data by implementing LoRA and QLoRA, and improve responses through techniques such as DPO, PPO, and RLHF.
LLM Evaluation
Indium’s LLM Evaluation Framework ensures LLM accuracy, fairness, security, and performance validation through hallucination detection, bias mitigation and more.
LLMOps
We advise on the right GPU choices or cloud platforms for fine-tuning and inference needs. Platform-agnostic guidance ensures you get what works best for your environment. Cutting-edge research is used and deployed for Ops optimization, including but not limited to Ollama, vLLM, and Flash Attention.
Agentic AI
Agentic AI is taking the world by storm, and we’re not just weathering but conquering it. Using popular agent frameworks like CrewAI, OpenAI Swarm, and PhiData, our experts have built agents that automate workflows ranging from cloud engineering to health insurance claims processing.
Accelerated Delivery
Keeping GenAI Delivery Up to Speed
PDLC Mastery
Gen AI-Driven Code Generation
Shorten development cycles with Gen AI-suggested code snippets, auto-suggestions, and even full functions. We experiment with leading tools like Cursor, Replit, Cline, and more, but prefer GitHub Copilot because of better risk mitigation.
AI-Assisted Code Reviews
Improve code efficiency with Gen AI detecting bugs, refactoring code, and scoring quality with precision. We have built custom tools for internal use and also leverage market tools like Greptile.
Intelligent Code Conversion
Python to Rust? Java to Kotlin? Legacy to modern? Our Gen AI solutions manage it all with ease and accuracy.
Data Engineering Brilliance
Text-to-SQL Conversion
Query your data like you’re having a conversation, and our Gen AI solutions make it happen seamlessly.
ETL & Data Pipeline Automation
Automate your data pipelines with Gen AI for real-time processing, governance, and insights.
Anomaly Detection & Incident Prediction
Our Gen AI solutions keep your IT systems running smoothly by predicting issues before they even arise.
AI-driven Operations
Operational Support with Built-In Intelligence
Employee Engagement & Support
Gen AI-Driven HR Assistants
HR queries? Benefits info? Leave management? Our Gen AI solutions manage it all so your team can focus on what matters.
Intelligent Employee Skill Mapping
Our Gen AI solutions find the perfect match between your team’s skills and your internal opportunities.
IT Support & Incident Management
Gen AI-Driven Ticket Classification & Routing
If you’re tired of ticket backlog, our Gen AI solutions automatically prioritize and assign them in record time.
Gen AI-Powered IT Assistants
Real-time IT troubleshooting and guidance that keeps your operations running like clockwork.
Frequently Asked Questions About Gen AI Adoption
Answers from our Gen AI specialists, based on hands-on enterprise delivery experience.
Yes. Gen AI is applied across legacy modernization, data modernization, testing automation, and ongoing application maintenance.
Human involvement is minimal and focused on oversight. People define objectives, set guardrails, review critical outputs, and step in only for exceptions, approvals, or regulatory validation, while most execution runs automatically.
Generative AI helps solve some of the biggest business roadblocks, including data overload, manual and error-prone data handling, slow enterprise adoption, legacy system constraints, lack of documentation traceability, and inefficient test automation.
Accuracy is improved through validation rules, quality checks, and human oversight to ensure enterprise-grade reliability.
Indium focuses on production-ready Generative AI, with over 50+ productionized engagements delivered across industries.
Success Stories
Real Stories, Real Impact
Ensuring Better Conversations: How An AI-Powered Conversational Platform Transformed Customer Engagement for a Global Insurance Leader
Transformed customer engagement for a global insurer with our AI-powered conversational platform, cutting response times by 70% and boosting customer satisfaction by 40%. By automating 80% of routine queries, we freed agents to focus on complex cases, driving a 25% increase in cross-sell conversions.
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LLM Testing of a Leading Social Media Engagement Platform
Indium delivered a multi-faceted LLM validation approach, resulting in a 20%+ increase in user base, 50% surge in content generation, and a 10x improvement in perceived content quality.
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Transforming Appeals Management with Gen AI for a Leading U.S. Health Benefits Provider
Indium revolutionized appeals management for a US health benefits provider using Generative AI, increasing nurse productivity time by 40% and boosting accuracy by 90%.
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End-to-End Agentic AI data pipeline automation for a Global Logistics Leader
A global logistics leader transformed its data pipeline with Agentic AI, turning fragmented data into real-time insights. Automation slashed processing time by 180x, resolved delivery issues 50% faster, and boosted pipeline throughput 200x, unlocked new revenue and operational agility.
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Empowering Wealth Management with AI-Driven Selenium Script Automation for Financial Applications
Transformed wealth management with AI-powered test automation, a leading banking client streamlined their QA process, slashing manual efforts and accelerating release cycles.
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Accelerating Drug Discovery to Launch with Gen AI and Mendix for a Global Pharma Leader
Accelerated drug discovery for a global pharma leader by combining Gen AI and Mendix, cutting launch timelines and boosting innovation. We streamlined research, automated processes, delivered faster, smarter results, helping bring life-saving treatments to market quicker.
Read MoreFresh Takes and Insights
Decoding trends, one byte of knowledge at a time.
How Gen AI Is Revolutionizing ETL Processes and Data Orchestration
Gen AI in Open Banking: Driving Scalable and Personalized Customer Experiences
Gen AI + Low-Code: Standardizing Hyper-Personalization in Retail
