Accelerating Innovation with Next-Gen Application Modernization for an Investment Management Firm

Client Overview
The client stands at the forefront of this dynamic environment, providing a robust suite of wealth management, asset servicing, and asset management solutions designed to address corporations, institutions, families, and individuals' unique needs. By combining deep industry expertise with cutting-edge technology, the client empowers its diverse clientele to navigate market uncertainties, optimize investment strategies, and achieve their financial goals, ensuring the preservation and growth of assets in an ever-evolving global economy.
Siloed Operations Hindering Efficiency and Delaying Stakeholder Decisions
Legacy systems segregated asset servicing processes, leading to inefficiencies and delayed stakeholder decision-making.
Siloed operational operations hindered integration and delayed correct insights for downstream systems.
Smarter Investments, Smoother Operations: Tech Upgrade Using Mendix
The client’s application consisted of various components designed to address the operational requirements of the alternate assets servicing team. Indium’s expertise utilized Mendix to develop a unified application featuring multiple modules, each enabling essential functionalities, including the following critical actions:
Auto Document Capture & Document Tracker
Developed workflows to route diverse document formats to the respective operations teams and tracked incoming documents for accuracy, ensuring seamless operational activities.
Database, Customer Onboarding & Manual Indexing (MIQ)
Migrated data from legacy systems, created a customer onboarding workflow to manage profiles, and mapped documents to appropriate clients, establishing a single source of truth for customer-related activities.
Low-Code Application (Mendix) & Accounting
Built a Mendix-based application with automated workflows for alternative assets’ operations and implemented accounting features to monitor processed and pending documents, enhancing efficiency and transparency
Modernizing Applications to Power Operational Excellence
Indium built the application using an agile-based execution model with a 3-week sprint and periodic releases based on product backlogs and go-to-market needs. Revamping the legacy systems resulted in the following:
Implementing an alternative asset engine using Mendix significantly expedited time-to-market, resulting in a 40% reduction in development timelines.
Incorporating automated workflows across the application led to a remarkable 50% decrease in processing time, improving operational efficiency and reducing lead times.
The application with automated workflows reduced manual intervention in handling alternative assets' operational activities, enabling 2x time and resource savings.
By accurately tracking incoming documents, the system improved data quality, enhancing decision-making and operational activities.
Automated workflows improved OPEX by ensuring that each operations team received the proper document formats tailored to their needs.
The system provided real-time monitoring of document processing, including metrics such as the number of documents processed and pending documents, enabling proactive management and better resource allocation.
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About Indium
Indium is an Al-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology. We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative Al, Product Engineering, Intelligent Automation, Data & Al, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact.
With 5,000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology-driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an Al-first world.
