Engineering Autonomous Workflows with Hyperautomation
Traditional linear process management is no longer sufficient to keep up with modern automation demands. We infuse hyperautomation into your existing infrastructure to eliminate bottlenecks and deliver consistent outcomes across the enterprise.
We Automate for Outcomes
Indium blends traditional automation techniques like Robotic Process Automation, BPM, and Low-Code with Agentic AI-driven hyperautomation to transform enterprise business processes end to end for unique customer experiences and intelligent decision making.
We help our customers automate simple tasks to transform entire processes, orchestrate enterprise operations, and shape reimagined business processes. Eliminating operational latency results in a better customer experience and enables employees to focus on strategic growth.
How We Deliver Intelligent Automation
We design AI-led hyperautomation that connects data, decisions, and workflows, replacing siloed task bots with a unified enterprise-wide automation ecosystem that runs end-to-end.
Our approach elevates low-code platforms like Mendix, OutSystems, and Power Platform by leveraging their native AI capabilities. We layer advanced intelligence and Agentic AI automation on top to deliver cohesive, autonomous enterprise solutions.
This removes manual work across existing applications, reduces time to market, and improves measurable outcomes.
Why Intelligent Automation Makes Sense
Fix the Process, then Scale it
Complex business processes slow execution and limit scale. Hyperautomation starts by understanding how work flows today, then orchestrates intelligence and automation to optimize outcomes across the enterprise.
Operational Excellence
Sustained excellence is built on well-governed processes. Hyperautomation uses analytics and engineering rigor to improve execution and generate efficiencies that sustain continuous improvement.
Innovation at the Core
Embed a culture of continuous innovation into your IT strategy. With AI-powered automation, your organization can swiftly respond to market changes, bringing enhanced experiences to market faster and more effectively than ever before.
Success Stories
Real Stories, Real Impact
Engineering 99% Accuracy for a Global Manufacturer’s On-Call Rotations
Manual on-call rotations were creating overlaps and constant coordination headaches for a global manufacturer operating 24/7. Read the success story to see how Indium redesigned the process with hyperautomation, cutting manual effort by 85%.
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Accelerating Incident Resolution by 15% for a Global Manufacturing Company
Email follow-ups & manual handoffs slowed change execution/incident resolution for a global manufacturer. Indium streamlined the lifecycle through hyperautomation, reducing change delays by 20%.
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AI-Driven Customer Support Transformation for a Global Consumer Appliances Leader
We transformed customer support for a global appliances leader, boosting first-call resolution by 97% and cutting response times by over 90%. With AI handling 85% of inquiries accurately, customers got faster, smarter help, every time.
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Transforming Pharmaceutical Content Extraction Through Intelligent Automation for a Global Leader
Achieved 4X faster data extraction with over 90% accuracy, fully digitizing a complex, manual process for a global pharmaceutical leader.
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Driving User Engagement and Retention through Event Analytics for a Global Pharma Leader
Boosted conversion by 31%, user engagement by 32%, and retention by 30%, enhancing the client’s analytics and engagement for a global pharmaceutical leader.
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Accelerating Drug Discovery to Launch with Gen AI and Mendix for a Global Pharma Leader
Accelerated drug discovery for a global pharma leader by combining Gen AI and Mendix, cutting launch timelines and boosting innovation. We streamlined research, automated processes, delivered faster, smarter results, helping bring life-saving treatments to market quicker.
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Digital Transformation of Claims Management for a Leading UK Insurance Provider
Doubled claims processing speed and cut operational losses by half, modernizing claims workflows for a UK insurance leader.
Read MoreFresh Takes and Insights
Decoding trends, one byte of knowledge at a time.
The Rise of Agentic AI in Testing: Pioneering the Future of Autonomous QA
Agentic AI in Banking & Financial Services: Transforming the Industry Through Autonomous Intelligence
Gen AI + Low-Code: Standardizing Hyper-Personalization in Retail
How Does Agentic AI andAI Agents in ITSM Improve Enterprise Performance?
