Reimagining Retail with
AI-Driven Tech
An excellent shopping experience is like a friendly conversation—it just flows. From personalized recommendations to seamless checkouts, digital engineering makes every interaction feel effortless and intuitive.
The Future of Retail Intelligent, Personalized, Effortless
Today’s shoppers demand more—more convenience, more personalization, more seamless experiences.
Indium helps retailers stay ahead with AI-driven insights, hyper-personalized engagement, and next-gen omnichannel solutions. From intelligent automation to frictionless commerce, we power the future of retail—where digital and physical merge effortlessly to delight customers and drive growth.
Happy Customers
Making Every Experience Effortless!
- Next-Gen Retail
- Hyper-Personalized
- Cost Optimization
Enhance the front/back store for efficiency and engagement.
Seamless shopping experience with cutting-edge touchless technology.
Immersive unified commerce shopping with online/offline integration.
Achieving ESG and GHG goals with an environmental impact toolkit.
Inventory management, demand forecasting, personalized customer recommendations.
Data organization, segmentation, & digital enhancement.
Accelerate modernization in order management, shipping, and feedback loops.
Use data-driven insights to make smarter decisions and boost your ROI.
Create personalized, engaging experiences that keep customers coming back.
Elevate your brand with modern, connected shopping experiences that go beyond expectations.
Our LLM based accelerator extracts customer sentiments to generate actionable insights.
Data-driven decisions maximize marketing ROI and manage budgets efficiently.
Reduce costs through environmental impact reduction and efficiency.
Cost reduction and efficiency improvement through supply chain optimization.
Decoding the Customer Experience Puzzle
eCommerce Challenges
Brick and Mortar Challenges
Solutions for eCommerce + Brick & Mortar
ECommerce Challenges
Cybersecurity Threats
There is a constant risk of data breaches and cyber-attacks affecting customer trust.
Supply Chain Management
Efficient handling of inventory, order fulfillment, and logistics can be challenging.
Competition and Pricing
Intense competition and the need to balance competitive pricing while maintaining profitability.
User Experience and Conversion Rates
Struggling to deliver a seamless online shopping experience and maximize conversion rates.
Technology Evolution
The relentless pace of technological evolution and shifting trends in the e-commerce landscape brings forth the risk of being left behind.
ECommerce Challenges
Footfall and Traffic
Fluctuations in foot traffic and the challenge of attracting customers to physical stores.
Inventory Management
Balancing stock levels to meet demand without overstocking or understocking.
Customer Experience
In-store experience must rise to the challenge of competing with the unmatched convenience of online shopping.
Adapting to Digital Trends
The digital landscape is evolving fast and struggling to catch up. Staying relevant means continuous innovation, not just adaptation.
Rising Operational Costs
Managing operational costs, including rent, utilities, and employee wages.
ECommerce Challenges
Application Engineering
Develop and maintain robust, secure, and user-friendly applications for both e-commerce and physical stores.
Data and Analytics
Utilize data analytics for insights into customer behavior, inventory management, and market trends.
Cloud Engineering
Leverage cloud solutions for scalability, flexibility, and cost-effectiveness.
Intuitive UI
Design and optimize user interfaces for a seamless and intuitive customer journey.
Digital Engineering
Implement digital technologies to enhance the overall customer experience and streamline operations.
Curious How We Make It Happen?
Retail, Reinvented
We dive deep into retailers’ challenges, working closely with them to craft solutions that make shopping effortless and engaging.
Smart Stores, Seamless Experiences
Leverage AI, automation, and touchless solutions to enhance efficiency, security, and customer convenience—powering the store of the future.
Omnichannel, On Your Terms
Launch and scale omnichannel experiences in weeks, creating smooth, personalized journeys that fit your brand’s unique identity.
No Borders, Just Shopping
Unify online and in-store shopping with seamless tech integrations, ensuring a frictionless and connected customer experience.
Sustainability That Sells
Embed sustainability into retail with innovative tools that optimize energy use, reduce waste, and help achieve eco-friendly goals.
Data That Knows What’s Next
Harness AI and real-time analytics to unlock deep customer insights, drive personalization, and optimize inventory with precision.
Evolve, Adapt, Thrive
Empower retail teams with continuous learning, adaptive tech, and ongoing support to keep pace with evolving trends and customer needs.
Retail in Sync - Your Vision, Our Expertise, Perfect Harmony
Real Stories, Real Impact
Success Stories
Mastering Feedback: Implemented Text Analytics Algorithms to Benefit Multinational Sport Retailer
An 80% faster response time through real-time push notifications led to a 50%+ % increase in Net Promoter Score (NPS).
Read More
Eyes on the Game: How a Sports Retailer Scored Big by Converting CCTV Feeds into Actionable Retail Intelligence
Indium helped the client unlock powerful retail intelligence by transforming CCTV feeds into real-time customer insights using AI-driven video analytics which led to optimized store layouts, improved conversion rates, and a 15% rise in customer satisfaction, all while achieving 70% cost savings through open-source innovation.
Read More
Supercharged E-Commerce Search: How Indium Implemented Elasticsearch for a Response Time <1 second
Built a high-performance Elasticsearch engine within a Big Data ecosystem, processing billions of data points. Query response times of under one second, no matter the volume.
Read MoreIf Seamless CX Isn't Your Strategy, You're Doing It Wrong!
Leverage our Next-Gen Retail solutions—where we don’t follow trends; we define them.
Next-Gen Retail Hub
Dynamic hub empowering retailers in the evolving market.
Personalization Powerhouse
Hyper-personalized customer experiences for brand distinction.
Data-Driven Profitability
Cost optimization through innovative data-driven pricing.
Low-code Development
Help businesses convert their ideas into reality with shorter time to market and lower cost of ownership.
Supply Chain Symphony
Real-time insights for an agile and efficient supply chain.
Innovative Loyalty Forge
Crafted interactions foster true customer loyalty.
Omnichannel Experience Gateway
Seamless integration of digital and physical retail realms.
Fresh Takes & Insights
Decoding trends, one byte of knowledge at a time.
The Evolution of Recommendation Engines in the Retail Industry: From Rule-Based Systems to Gen- AI-driven Models
3 Serendipitous Ways Unified Commerce Wows Shoppers with Hyper-Personalized Experiences – Retailers Have a Catch!
